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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All SVOK products

The group "New Technologies" offers for review the products of the plant SVOK: air ducts, details of ventilation systems, ventilation grilles, fire-fighting valves, overpressure valves, smoke extraction valves, control units, temperature control units, duct fans, air heaters, air coolers, plate recuperators, cassette and pocket filters, silencers, sections of bactericidal air treatment, flexible inserts, industrial air curtains, regulating dampers, central air conditioners, monoblock supply units, roof fans
  • Roof fans SVOK
    Roof fans
    SVKR 30/40/56, etc.
  • Monoblock installations SVOK
    Monoblock installations
    SUPK-W, SUPK-E, etc.
  • Ducts and parts SVOK
    Ducts and parts
    Flanges, valves, umbrellas, etc.
  • Grids SVOK
    Grids
    SGN-K, SGID, SGPR, SG-HN, etc.
  • Fire-fighting valves SVOK
    Fire-fighting valves
    KDP-5A, KDM-3-LS, KID 90, etc.
  • Automation SVOK
    Automation
    SBUP, SBUT, SBUV, etc.
  • Channel equipment SVOK
    Channel equipment
    SVZS, SFPKU, SVA-G/T, etc.
  • Central air conditioners SVOK
    Central air conditioners
    SUPB, SUPM, etc.

NEW TECHNOLOGIES GROUP

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